Terms of Business

1. General
1.1 Roeg B.V. is located at Hygiëastraat 10, 1076RM Amsterdam, The Netherlands and is registered with company number 69651744 (“Roeg” or “we” or “us”).
1.2 All purchases are non-exchangeable, non-refundable and non-transferable.
1.3 These Terms will supersede any and all other conditions or terms you may use for ordering goods at all times.

2. Prices
2.1 Prices suggested retail prices and are including 21% V.A.T., they do not include freight or any other cost that may be applicable. All prices are subject to change without prior notice.
2.2 You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you.

3. Returns and Warranty
3.1 No returns are accepted, except in case of a warranty claim.
3.2 Roeg extends a limited warranty for a period of two (2) years from the date of purchase against defects in material and workmanship.
3.3. This warranty covers the original purchaser and is not transferable.
3.4 This warranty explicitly does not apply to any product that has been subject to any accident, misuse, abuse (intentional or otherwise), negligence, tampering, modifications or improper maintenance.
3.5 If, the warranty is accepted, Roeg shall, at its own discretion, repair or replace the product or refund your purchase price. No payment will be made for any damages, including without limitation any indirect, incidental or consequential damages of any kind of nature.
3.6 Nothing in this section affects your statutory rights.

4. Liability
4.1 We do not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services in its publications, both electronic and printed, without prior notice. We shall not be liable for direct, indirect or consequential damage caused by any product. No credit will be issued beyond the original cost of any product. No credit will be issued after one year of the original sales date.
4.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE PROVIDING OUR PUBLICATIONS, BOTH ELECTRONIC AND PRINTED, ON AN ‘AS IS’ BASIS AND MAKE NO (AND EXPRESSLY DISCLAIM ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO OUR PUBLICATIONS OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN OUR PUBLICATIONS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE WEBSITE IS ACCURATE, COMPLETE OR CURRENT.
4.3 All the exclusions and limitations of liability in these Terms of Business shall also apply to the benefit of all (legal) persons which we use for executing the agreements and will not apply if and insofar as the damage is the result of willful default or gross negligence. For the avoidance of doubt, we do not exclude or limit any liability for damages and personal injury (including sickness and death) where such injury results from our gross negligence or willful default, or that of our employees.

5. Miscellaneous
5.1 Intellectual property rights in our publications, both electronic and printed, belong to us. No part of our publications may be reproduced, stored in a retrieval system in any form or by any means, electronically, mechanical, photocopying or otherwise, without our prior written permission.
5.2 You may not permit, create unauthorized framing of, or deep linking to, our website or the creation of derivative works thereof from any other website under your management or control.
5.3 If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.
5.4 On all our products, offers, service and agreements the law and exclusive jurisdiction of The Netherlands will be applicable.

6.0 Privacy
We value the privacy of our customers and users and comply with the European General Data Protection Regulation (‘GDPR’). Our privacy statement is part of our agreements. Our privacy statement may change from time to time. The most current version can be found on our website.